Terms of Service and Privacy Policy – The Supernove Kenichi L.L.C.

Terms of Service

Welcome to Supernova Kenichi Online Store! By accessing or using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our services. If you do not agree to these terms, you may not access or use our website or services.

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (the “User”) and Supernova Kenichi Online Store (“we,” “us,” or “our”). By using our website, you affirm that you are of legal age to enter into this agreement and comply with these Terms.

2. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically. Continued use of our services signifies acceptance of the revised Terms.

3. User Accounts

Account Creation: To access certain features of our website, you may need to create an account. You must provide accurate and complete information during registration.
Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access to your account.
Account Termination: We reserve the right to suspend or terminate accounts that violate our policies or engage in fraudulent activities.

4. Product Information

We strive to provide accurate product descriptions and pricing information. However, we do not guarantee that descriptions, images, or prices are error-free. In case of discrepancies, you may contact our support team for clarification.

5. Orders and Payments

Order Acceptance: We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases of suspected fraud or pricing errors.
Payment Processing: Payments are processed securely through third-party providers. By placing an order, you authorize us to charge your chosen payment method for the total amount.
Taxes and Fees: Customers are responsible for any applicable taxes, customs duties, or additional charges.

6. Shipping and Delivery

Refer to our Shopping and Shipping Instructions for detailed information about shipping methods, fees, and delivery timelines. We are not responsible for delays caused by carriers or customs processing.

7. Returns and Refunds

Our Refund & Return Policy outlines the conditions for returning items and receiving refunds. Please review the policy for detailed instructions.

8. Prohibited Activities

Users are prohibited from engaging in activities that:

Violate any applicable laws or regulations.
Infringe on the intellectual property rights of others.
Disrupt or interfere with the functionality of our website.
Distribute malicious software or spam.

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Supernova Kenichi Online Store or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Supernova Kenichi Online Store is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

11. Governing Law

These Terms are governed by the laws of the US, without regard to its conflict of law principles.

12. Contact Us

For questions about these Terms, please contact us.

Privacy Policy

At Supernova Kenichi Online Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Non-Personal Information: Browser type, device information, IP address, and browsing behavior.
Cookies: We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill orders.
To communicate with you regarding your orders or inquiries.
To improve our website and customer experience.
To send promotional offers or newsletters (you can opt-out anytime).
To ensure security and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: Payment processors, shipping carriers, and IT support teams.
Legal Authorities: When required by law or to protect our legal rights.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

5. Security Measures

We implement robust security measures to protect your data, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your data (subject to legal or contractual restrictions).
Opt-out of marketing communications.

7. International Data Transfers

If you are located outside the US, your data may be transferred to and processed in the US. By using our services, you consent to this transfer.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us.